When verbal instructions spiral into disputes

It's hard to document verbal instructions and changes on-site. This can lead to payment delays and disputes.

Part of our product research is looking at hundreds of construction dispute cases to identify information gaps between field and office. We will be sharing our findings.

In the Zatriot v. BK Electrical case, a simple verbal instruction on-site spiraled into a multi-year dispute. You'll discover:

• 🤝 How verbal agreements can override written contracts

• 💰 Why "pay-when-paid" clauses don’t always protect the builder

• ⚖️How Billie can help to prevent similar disputes and improve communication

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